Emerald Green Gandoura

We provide Standard Shipping on all orders within the UK.

Return Policy

We understand that occasionally a product may not meet your expectations. That's why we have implemented a 7-day return policy for all our products. If you are not entirely satisfied with your purchase, you have the option to return it within 7 days for a complete refund or exchange.

Kindly note that any shipping fees associated with returns will need to be covered by you.

To begin the return process, please reach out to us at almakaanah@gmail.com . We will gladly assist you by providing detailed instructions on how to return your item.

Please note that all items must be returned in their original condition, with all tags and packaging intact.

If you have any questions or concerns about our shipping and return policy, please do not hesitate to contact us. Our friendly customer service team is always here to help.

Should you have any inquiries or doubts regarding our shipping and return policy, we encourage you to reach out to us without hesitation. Our dedicated and approachable customer service team is available to provide assistance and address any concerns you may have.

To uphold the exceptional quality of your thobe, we recommend the following care instructions:

Washing: To ensure longevity, we suggest hand washing or machine washing your thobe using a gentle cycle and cold water with a mild detergent. Harsh chemicals, bleach, and fabric softeners should be avoided.

Drying: For optimal drying, air dry your thobe by laying it flat on a clean towel or hanging it up. Avoid twisting or wringing the fabric to prevent damage. If you opt for a dryer, use the lowest heat setting and promptly remove the thobe to prevent any potential shrinkage.

Steaming: To eliminate wrinkles and rejuvenate your thobe, steaming is an effective method. Keep the steamer approximately 6-8 inches away from the fabric, moving it in a back-and-forth motion. Take care not to steam over any embellishments or decorative elements.

Dry Cleaning: If you prefer professional care, you may choose to have your thobe dry cleaned. Select a dry cleaner experienced in handling delicate fabrics and inform them about any embellishments or decorative elements on your thobe.

Ironing: On occasions where ironing is necessary, use a low heat setting and avoid ironing over any embellishments or decorative elements to prevent damage.

Storage: When your thobe is not in use, store it in a cool and dry place away from direct sunlight and moisture. To prevent creasing, avoid folding or placing heavy items on top of it.

By following these care instructions diligently, you can uphold the beauty and durability of your Moroccan thobe for many future occasions.